TrustScore Operations Manual

Standard Operating Procedures

Complete 7-phase operational blueprint for the TrustScore team — humans and AI agents. Every procedure includes step-by-step instructions, tools, KPIs, and AI automation directives.

7

Operational Phases

14

Detailed SOPs

100+

Procedural Steps

50+

AI Agent Directives

Document Version: 2.0 | Last Updated: February 9, 2026 | Owner: Rick Jefferson, CEO | Next Review: May 9, 2026

This document is confidential and proprietary to TrustScore, LLC. Unauthorized distribution is prohibited. All team members (human and AI) must acknowledge reading and understanding these SOPs.